Returns and refunds
Returns & Refunds
Thank you for supporting L. A. Lovell.
As all books are printed to order, I am unable to accept returns or offer refunds for change-of-mind purchases.
However, if your order arrives damaged, defective, misprinted, or incorrect, please contact me within 14 days of delivery with:
- Your order number
- A description of the issue
- Photographs showing the problem
Once reviewed, I will arrange a replacement or refund where appropriate.
Please note:
- Minor variations in colour or print appearance may occur between print runs and are not considered defects.
- Refunds or replacements cannot be offered for incorrect shipping information provided at checkout.
- Digital products, downloads, and audio content are non-refundable once purchased.
If you experience any issues with your order, please get in touch via the contact form on this website or email [your email address], and I will do my best to help.
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Digital Products: Due to the nature of digital downloads and audio content, all digital sales are final and non-refundable.
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Thank you for your support and happy reading.
L. A. Lovell